Producers and policy holders have several options to report claims to OneBeacon:
24/7 web-based claim reporting is a click away. You may register at any time, and can access your claim information using your registered user ID and password.
The individual who reports a claim receives a submission number. The insured can generally expect contact by the assigned adjuster within 1-2 business days of the online claim submission.
By phone at 877.248.3455
The 24/7 OneBeacon Claims Call Center receives and processes all new claims, including Workers Compensation Claims. Claims phoned into the 24/7 OneBeacon Call Center before 5 p.m. EST will be immediately assigned a claim number. Producers can go to OneBeacon’s agent portal the next business day to view the claims.