Producers and policy holders have several options to report claims to OneBeacon:
Remember to report only one claim per email.
The sender’s email confirmation will serve as the acknowledgement that OneBeacon has received the claim.
Log in to report or view a claim online
24/7 web-based claim reporting is a click away. You may register at any time, and can access your claim information using your registered user ID and password.
The individual who reports a claim receives a confirmation email with a submission number. The insured can generally expect contact by the assigned adjuster within 1-2 business days of the online claim submission.